Patient Referral Thank You Letters
Patient Referral Thank You Letters has its own parameters screen that is for merge letter printing only. From the Main Menu click Reports. From the Reports Menu click Patient Referral Thank You. The Patient Referral Thank You Parameters screen will display.
The Patient Referral Thank You Letter is to the patient who referred someone else, not to the patient who is coming in for the first time. The only options for thank you letters is the date range and the document selection. The date range refers to the referred patient’s first visit date to the office. Just click the OK button and MS Word will open.
Patient Referral Thank You Data File (REFmerge.doc)
The data file that Diamond Dental Software creates for the Patient ReferralPrinting is REFmerge.doc. This is created in the Diamond Dental Software directory (STARWIN) unless you modified this setting in the Microsoft Word Mail Merge Maintenance screen. The REFmerge.doc file data has the following fields:
- Account_ID
- FirstName (of the patient who did the referring)
- MI (middle initial)
- LastName
- Title
- SrJr
- SalutationName (whatever was entered in this field by user)
- FullFormalName (such as Mr. Thomas A. Edison Sr.)
- FirstNamePlusMI (such as Alfred E.)
- Street_Address
- City
- State
- Zip_Code
- First_Visit_Date (of the patient who was referred)
- ReferredFirst (first name of the patient who was referred)
- ReferredLast (last name of the patient who was referred)
- He_She
- His_Her
- Him_Her
The last three variables, He_She, His_Her, and Him_Her will change in the letter according to the sex of the patient who was referred. For example, in Diamond Dental Software’s Patient Referral Thank You Letter that is included with the program, there is the following sentence:
During our initial conference, «he_she» has informed me that «he_she» had chosen us based upon your recommendation.
The Thank you letter can be a valuable tool to maintain and build your practice. You the included Diamond Dental Software letter or design your own.
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