• C:\Program Files\Microsoft Office\Office\Winword
• C:\Program Files\Microsoft Office\Office10\Winword
• C:\Program Files\Microsoft Office\Office11\Winword

Enter the appropriate command into the Path To Launch MS Word until MS Word launches successfully.

Two other path entries are required in the MS Word Mail Merge Maintenance screen. The program needs to know where your MS Word Merge Letter documents are located and where Diamond Dental Software will create the Data Source files. The default for the merge letters is C:\STARDOCS and the default for the data files is C:\STARWIN which is the Diamond Dental Software directory. We suggest you use these defaults. Diamond Dental Software will supply you with MS Word Merge Letter documents. These are form letters that you can customize that integrate with your data. These letters should be loaded into a "STARDOCS" folder on your hard drive. The following is a description of these form letters. The filename will be given first, followed by a brief description:

• AR_01.doc - Used with Accounts Receivable Report with option of Delinquent Accounts Only. A first reminder for payments using a moderate, understanding tone.
• AR_02.doc - Used with Accounts Receivable Report with option of Delinquent Accounts Only. This is an ultimatum with a moderate tone. The threat of a collection agency is mentioned.
• AR_03.doc - Used with Accounts Receivable Report with option of Delinquent Accounts Only. This letter mentions that a Late Charge has been levied and should only be used if you charge Late Charges.
• AR_04.doc - Used with Accounts Receivable Report with option of Delinquent Accounts Only. This letter threatens to turn account over to collections. Use option No Payment For X Days to make sure they have not made a recent payment.
• PT_01.doc - Used with Patient Report. Welcome to the practice. Use this in conjunction with the First Visit Date range to find first time patients who are new to the practice.
• PT_02.doc - Used with Patient Report. Patient Birthday Letter. Set the Patient Birthday Range option.
• PT_03.doc - Used with Patient Report. Mailing labels compatible with Avery 5160, 3 labels across and 10 down.
• PTA_01.doc - Used with Patient Report - Responsible Party Names Only. Blank Letter. Its data file is PTAmerge.doc. Modify it or copy it for your own purposes.
• PTA_02.doc - Used with Patient Report - Responsible Party Names Only. Mailing labels compatible with Avery 5160, 3 labels across and 10 down. Its data file is PTAmerge.doc.
• PTA_03.doc - Used with Patient Report - Responsible Party Names Only. Happy Thanksgiving letter. Its data file is PTAmerge.doc.
• REC_01.doc - Used with Print Recall. Recall letter. Can be used instead of post cards.
• REC_02.doc - Used with Print Recall. Mailing labels compatible with Avery 5160, 3 labels across and 10 down.
• REF_01.doc - Used with Patient Referral Thank You from Reports Menu. Thank You For Referring Patient letter for Patient to Patient referral.