Diamond Dental Software’s Electronic Insurance Claim Processing feature is used to send insurance claims electronically over the internet, thus eliminating the need to generate paper insurance claim forms.  This section will show you that it is just as easy to create electronic claims as it is to print paper claims.  However, electronic claims arrive at the insurance carrier sooner, and are paid faster than standard paper claims.

Registration With Emdeon
The electronic claims clearinghouse with which Diamond Dental Software is associated is Emdeon. Emdeon uses a universal electronic claim record file structure that is used to transmit claims to them. Emdeon then restructures the claim information into formats that the various insurance carriers require and transmits the information to the carriers. Emdeon’s list of participating carriers is among the most extensive of any dental clearinghouse. Emdeon is the largest clearinghouse. To take advantage of electronic claims you must be registered with Emdeon. There contact information is:

Emdeon
2865 Amwiler Road #200
Atlanta, GA 30360

Telephone: 1-888-323-6333

You must be registered with them before using the electronic claims feature.

Emdeon Installation CD
When you register with Emdeon, you will be sent their software on a CD. Diamond Dental Software will create the file that will be sent to Emdeon, but it is the Emdeon software that performs the actual internet transmission of that file.

Emdeon Walks You Through Your First Transmission
After you registered with Emdeon, they will set up an appointment with you to walk you through your first claim transmission.  Call Emdeon technical support at 1-888-323-6333 and tell the technician that you are a Diamond Dental Software user. You might mention that Diamond Dental Software was formerly named Three Star Office Systems. The person you talk to may not have that information. Let them know that you require a walk-through for your first transmission. Before calling Emdeon.