View Missed Appointment Entry screen.

If a patient fails to show for his or her appointment or cancels without sufficient warning, the Missed Appointment entry can be used to mark the patient as having missed the appointment.  Click on the Missed Appointment button and the Missed Appointment Entry screen will open on top of the Posting screen.

You will be given the option to post a charge for the missed appointment if you wish.  Whether or not a charge is made, a named and dated entry will be made into that patient's account ledger indicating "Missed Appointment."  This item will appear on future statements sent to the patient.  It will also be recorded on the Day Sheet.  In the Day Sheet Summary report, Missed Appointments are calculated as a special category.

A Missed Appointment Report can be generated from the Reports Menu.  The computer will scan for patients having missed appointments and print their names and other pertinent account information on the report.  Among the sorting options on the report is to list the patients by name alphabetically or by missed frequency.  The Missed Appointment Report can also be used as a re-scheduling tool because you can limit the print-out to include only those patients who have missed within a particular time period.  For example, this will allow you to list all the patients who have missed during the past week.  You can then use that list to contact those patients to re-appoint. Note that the Missed Appointment posting entry is not linked to the appointment scheduler and can be used independent of it.