View Recall Printing Parameters screen.

Repeat Mailing Limit
Since there is such a thing as a "lost cause," the Repeat Mailing Limit item is included. You may designate how many times to send follow up recall, after which, the patient will be deleted from recall. Deleting from recall does not delete a patient from the patient database. All the patient data will remain intact, but repeat recall mailings will cease. Patients deleted from recall in this manner may be displayed in a recall report that lists all such patients. These patients can also be entered back into recall through the regular recall entry routine. For example, suppose you want patients to receive three recall mailings, but no more. In that case you would set the Repeat Mailing Limit to 3. That means that they will get three recall attempts, but on the fourth attempt, no recall will print. Instead their recall information will be blanked out (deleted from recall). The date this takes place will be recorded into the patient's record in the Recall Deleted Date field.

Date Range (alternative to Qualifying Date)
If you prefer to use a date range instead of the Qualifying Date method, click the Use Date Range option. You will be presented with From and To dates to enter. Patients whose recall dates fall within this range will qualify. The Repeat Mailing Period and Repeat Mailing Limit will not affect printing.

Print Method
Diamond Dental Software offers several different methods of printing recall. You will select the method of choice from the Print Method option buttons. These methods will now be discussed.

Post Cards
Recall post cards are the most popular method of recall printing. A sample Recall Post Card is seen here. On this sample, notice the line beginning with "Your visit is scheduled for...". This is followed by the appointment date set for the patient through recall. This line is omitted if you have set recall with the Qualify On First Of Month option. This is because no specific appointment date and time is set in that case. The message selected for such a recall would also be selected to be appropriate for the patient who still needs to call for an appointment. Even when using the Specific Appointment method for recall, the appointment line is also omitted for all recall follow-up printings. In that case the appointment date has come and gone. Informing patients of the appointment in that case would not be appropriate. Recall Automatic Message Printing can also be used to change the post card message for follow-up printings. In that case the thrust of the message could be that they missed their scheduled recall, but please call for rescheduling, or something along those lines.

You may select from Laser Recall Cards (4 per sheet), or from Continuous 4x6 inch Recall Cards. Various dental supply houses and dental forms companies make pictured recall post cards for dentists. The program will print the recall message and patient name and address on the side opposite the picture. The cards will be ready for stamping and mailing. When you select one of the post card choices, the Office Name drop down list will appear to the below Print Method option buttons. If you have entered multiple office names into your system, the office name that will appear on the card can be selected here.