View Recall Entry Parameters screen. View Video, 1 min. 6 sec.

No Response To Recall
The No Response To Recall option will find patients who have been sent recall, but who have not responded. Diamond Dental Software will consider any patient whose Recall Printing Date is later than his or her Last Visit Date as not responding to recall. This is a rather strict definition for "No Response." For example, suppose the date is June 7. You had just printed recall on June 1. Now you run a Recall Report using the No Response To Recall option. Almost all the patients to whom you had just sent recall, will surely have a Recall Print Date (June 1) that is later than their Last Visit Date. Therefore almost all these patients will print on the No Response To Recall Report. This report will not be legitimate because you could not expect these people to respond in so short a time.

To compensate for this situation, when you click on the No Response To Recall option, an additional text box will appear entitled Search "X" Days Past Last Printing. In this text box you will enter the number of days (X) past the last recall printing to consider. For example, if you enter 45, then the No Response To Recall qualification will not be considered for the patients unless at least 45 days has passed since they had their recall printed.

Nothing Selected Brings Up All Patients
This is not an option, just a fact. If you do not select any of the above options (also known as filters), then all patients in the office database will become qualified.

Continue Button (thumbs up)
When all the options on the Recall Entry Parameters screen are set, click the Continue button. If you have selected the Edit mode, the Recall Entry screen will open with the first of the qualified patients displayed. If you have selected the Report mode, the Recall Report will print. The Recall Report will be discussed later in this section. The Recall Entry screen will now be discussed.

Recall Entry Screen
If you were in the Edit mode, then after clicking the Continue button on the Recall Entry Parameters screen, the Recall Entry screen will open. The Recall Entry screen is used to set, edit, or delete recall for a patient. Its elements will now be discussed.

Top Of Screen - Information Section
The top portion of the Recall Entry screen displays information that is pertinent to setting this patient's recall. Last Printing refers to the last date this patient had a recall printed. Recall Deleted refers to the date (if any) that this patient was deleted from recall due to not responding to multiple recall attempts. Setting recall will erase the Recall Deleted date if any is present. The More Pt Info button will open a screen that displays additional patient information for reference purposes only.