Non-Zero Due Now Only
This will limit the report to only those accounts that have a non-zero Amount Due Now. Accounts with a zero Amount Due Now will not print even if the account has a positive balance. Therefore the total at the end of this report will not give a true office Accounts Receivable. This option will limit the report to those accounts who actually owe money now.

Zero Due Now Tracker
As discussed in the section on Tracking the Patient Portion, when you open accounts with the Track Patient Portion option set to "Yes," the Due Now amount for the account is supposed to represent what you want the patient to pay at the moment. To recap this concept, suppose you post $100 on one of these patients (we’ll assume the Benefit Calculation is set to Manual). After you record this charge, the account’s Balance goes up to $100, but the Due Now stays at zero. Let’s say you know that the insurance will pay 100%, but the patient has a $25 deductible. So you post a Due Now Adjustment of $25, and now the Balance is $100 and the Due Now is $25. The patient now pays his $25 deductible, which leaves the Balance at $75 and the Due Now at zero. So far, this is what we want. The patient has paid his or her part before leaving the office, and the remainder should be covered by the insurance. So we generate an insurance claim and mail it off to the carrier. If the billing program is run while we are waiting for the insurance payment, this person will not be billed because his or her Due Now amount is zero. Also, no aging takes place because aging is only performed on the Due Now amount. About three weeks later, the insurance payment is received from the carrier, however it is for $50, not the $75 we were expecting. We then post the payment into the account, which brings the Balance down to $25, and the Due Now remains at zero. At this point it is important for the user to perform a Due Now Adjustment to bring the Due Now up to equal the Balance. If this is done the Balance will be $25 and the Due Now will be $25. The next time the billing program is run this patient will have a statement generated because the Due Now is a positive amount ($25). Also, the aging clock starts ticking at the time we set the Due Now amount. But…

What if the user does not perform the Due Now Adjustment and simply exits the Posting screen after posting the insurance payment? In that case the Due Now will remain at zero. The next time the billing program is run this person will not receive a statement because the billing program only generates statements for accounts with positive Due Now amounts. Aging will not take place because that also requires a positive Due Now, so the account will not show up on a delinquency report. This account may go un-billed, un-aged, and un-noticed forever (gasp). What should you do?

The Zero Due Now Tracker option is designed for this situation! This option will find such accounts and display them on this report. When you click this option the report will be limited to accounts that have a positive Balance and a zero Due Now amount. Further, you will be asked to enter the number of days that must have passed since the account’s last billing statement and the last patient payment.

NOTE - The Zero Due Now Tracker option will limit the report to those accounts that have a positive Balance and a zero Due Now and also have not been billed or made a payment in a certain number of days (you input the number of days).

The resulting names that print on the report should be investigated and if needed, their Due Now amounts should be adjusted.